Welcome to the Institute!

 Since 1992, we have worked with thousands from all around the globe to prevent and resolve destructive conflict.

What We Do

We aim to transform the relationship people have with conflict to improve their personal and professional lives.

World-Class Online and In-Person Training in Negotiation and Conflict Resolution

Professional Services Including Mediation, Arbitration, Coaching and Facilitation

Peacebuilding, Research, and Conflict Interventions

How Can We Help?

We pride ourselves on professional and quality training and services and we look forward to engaging with you through one or more of our programs.

Looking to elevate your professional skills with expert advice and development tools?

  • Earn a Certificate: Pursue a certificate or professional designation in dispute resolution or negotiation. Explore our training section for programs that meet your career goals.
  • Online Simulations: Enhance your ability to manage conflict and excel in negotiations with our interactive online simulations
  • Conflict Coaching: Need personalized guidance? Connect with a conflict coach to navigate through conflict and negotiation scenarios.  Get in touch.

Seeking to enhance your expertise, distinguish yourself, or advance your skills?

  • Professional Designation: Discover CIIAN's professional practitioner designation and become an RPDR.
  • Advanced Training: Keep abreast of the latest in advanced mediation training. 
  • Partnership Opportunities: Enhance your service offerings and generate additional revenue by partnering with CIIAN. Reach out to learn more.
  • Coaching and Training: Experienced trainers, join our team as a coach or discover new training opportunities. Contact us.
  • Podcast: Tune into our podcast, Conflict, Power & Persuasion, for insightful discussions. Listen now.

Gain access to our coaching and teaching tools as well as coaching opportunities.

Poorly managed conflict can create toxic work environments and severely impact the bottom line.

  • Empower yourself, or your team, with dispute resolution or negotiation training.
  • Ask us about customized workshops in harassment, violence prevention, and more.
  • Learn more about our corporate packages, including training and workplace interventions.
  • Invest in conflict coaching sessions to empower your leaders.
  • Tap into CIIAN's expertise for workplace interventions, mediations, and more. We offer specialized services to help business owners and managers address and resolve workplace challenges effectively.

Looking to gain experience and other opportunities to get involved?

Our associates can offer professional and affordable mediation, facilitation, arbitration and coaching services.  

  • Need a mediator?  Fill out our online intake form for a no-obligation assessment.
  • Empower yourself through one of our training programs in negotiation and conflict resolution.
  • Rely on the expertise of an experienced conflict coach to help guide you through challenging situations.

Self and Others

Learn more about our highly-acclaimed  online certificate program in Conflict Dynamics.

Conflict Symptoms or Root?

Looking For CIIAN’s Conflict Style Root Assessment? The Root Assessment is the only conflict style assessment tool that evaluates both style usage and personal motivations for using a particular style. 

Become a Mediator!

Upcoming Session: April 2024

Learn About CIIAN's World-Class Online Mediation Training

Requiring Mediation Services?

Experience CIIAN’s Expertise: Navigate your disputes with our seasoned mediators. Begin with our no-obligation assessment or connect directly.

Partial Client List