CONFLICT RESOLUTION TRAINING

CIIAN's Conflict Resolution training is structured around:

  1. the Practitioner Program, 
  2. our Online Negotiation Training, and 

Practitioner ProgramOnline Negotiation Training

Practitioner Program

In CIIAN's Practitioner Program, CIIAN mediator-trainers use their experience in resolving disputes to design, develop and deliver professional training in negotiation, mediation, conflict analysis and dispute resolution system design. CIIAN offers dynamic, interactive Certificates in Alternative Dispute Resolution (ADR).

People who have completed the Advanced Certificate in ADR may seek the designation of Registered Practitioner in Dispute Resolution (RPDR).

CIIAN's Vision for the Practice of Dispute Resolution

The Canadian International Institute of Applied Negotiation's Practitioner Program is dedicated to the development of well-trained and responsible dispute resolution professionals as a means to promoting positive peace.

CIIAN's Commitment

The Institute is committed to designing, developing and delivering dispute resolution training, and providing individual guidance and mentoring which is anchored in the knowledge of experienced mediators and in the most current applied research and theory. 

CIIAN promotes the responsible use of dispute resolution by requiring that its Registered Practitioners in Dispute Resolution (RPDR) demonstrate they have DR experience and have support within the DR community and that they subscribe to CIIAN's Declaration of Principles, Code of Conduct, and Qualities of a DR Practitioner.

Competencies & Processes

The Practitioner Program is designed for people committed to using dispute resolution skills in their professional or personal lives, professionals training to become DR practitioners and experienced DR practitioners seeking support and further development.

People who have completed CIIAN's training possess the analytical skills and intervention techniques necessary to assist parties to negotiate agreements. They provide the support necessary to enable individuals and groups to live constructively with their differences.

CIIAN offers Certificates of Completion for individual courses as well as a Certificate in ADR and an Advanced Certificate in ADR.

The designation of Registered Practitioner in Dispute Resolution (RPDR) can be obtained by successful completion of examination requirements.




I attended CIIAN's Modules I and II consecutively. After almost two weeks of class, I felt exhilarated, not exhausted.
 
The pre-course material was excellent preparation, and the courses themselves were a confident blend of theory and practice, delivered by personable and professional instructors whose experience was impressive. The atmosphere was collegial, with an interesting and varied blend of participant backgrounds, both public and private sector.
 
The courses were a veritable pleasure to take part in, and far exceeded my expectations.
 
Lisa Tenace
Canadian Transportation Agency (CTA)
Ottawa

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After researching the various mediation training opportunities in both the public and private sector, I decided that the Canadian International Institute of Applied Negotiation best suited my needs. Their courses were short and intense.

My greatest learning experience came through the many role plays we took part in for each module. The case studies were fantastic, and very realistic. This was especially true during the Multi-Party Mediation sessions. Each day we were given an opportunity to be the mediator for one session. We studied and prepared our cases in the evening, to be ready for the next days' scenario. I learned so much about building consensus in the multi-party, multi-issue environment.

Toni Connelly
Algonquin College
Ottawa



Click here to read more testimonials and comments from CIIAN Alumni.
At a Glance

Candidates can earn a Certificate in ADR by completing Modules I and II, and an Advanced Certificate in ADR by completing Modules I to III.

Modules I and Modules II, when both modules have been completed, have been accepted as an Approved Mediation Course, by the ADR Institute of Ontario Inc.

Candidates who have earned an Advanced Certificate in ADR may proceed towards the designation of a Registered Practitioner in Dispute Resolution (RPDR).

 

A person who has earned the CIIAN Certificate in ADR will be able to:

  • Analyze conflict, its life cycle, factors involved, and the potential for resolution.
  • Communicate effectively and facilitate constructive dialogue.
  • Design and apply appropriate consensus-building processes, including mediation.
  • Become a member of a community of ADR practitioners at CIIAN.
Certificate in ADR:
  • Application for Admission to Program
  • Successful completion of Modules I and II (four days each) plus Pre-Course Preparation
  • Optional Learning Vehicle: Reflective Journal/Daily Log
  • Certificate to be completed within 24 month period
Advanced Certificate in ADR:
  • Application for Admission to Program
  • Successful completion of Modules I, II, and III (four days each) plus Pre-Course Preparation
  • Optional Learning Vehicle: Reflective Journal/Daily Log
  • Certificate to be completed within 24 month period

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Online Negotiation Training

CIIAN’s Negotiation Primer [online]

What is this course about?
CIIAN’s Negotiation Primer is intended to introduce people to CIIAN’s Negotiation Aide Memoire. This handy tool contains practical and easy-to-understand ideas and guidelines for conducting better negotiations.

Access to a pre-recorded version of the negotiation primer can be purchased for $49 (HST included). This is a one hour session that goes over CIIAN’s negotiation aide memoire.

Email us to purchase access to the webinar.

CIIAN’s Negotiation Intensive [online]
What is this course about?
CIIAN’s Negotiation Intensive is intended to be a “crash course” in negotiation which will rapidly improve people’s negotiating abilities allowing them to reach better outcomes and be more successful in their own negotiations, be they formal or otherwise.

Email us for more details.

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